Reference # 37892BR
Position Summary:
Establish and maintain an environment to support Easy Sales and Service.
General Purpose:
Customer Service, Operations, Results, People Development, Sales Management
Role Qualifications:
· Teach and reinforce behaviors that result in managers and associates delivering Easy Sales and Service
· Coordinate and manage all store operations
· Develop associates to achieve results
Position Responsibilities:
· Supervise, recruit, train, develop, coach, and communicate with all associates and managers as well as assess performance
· Ensure a positive customer experience
· Achieve store level earnings and sales goals
· Supervise store security and safety
· Maintain adherence to all company policies and procedures
· Perform other related duties as assigned
Qualifications Essential Skills and Experience:
· Analysis: gathers specific and relevant information to fully understand problems
· Decision Making: uses the appropriate knowledge, information and expertise in making decisions
· Planning: establishes clear, realistic timelines to accomplish objectives
· Managing Execution: delegates responsibility and conveys clear expectations
· Financial Acumen: draws accurate conclusions from financial and quantitative information
· Focus on Service: identifies and anticipates customer requirements, expectations and needs
· Engage and Inspire: projects a positive image and serves as a role model to other's
· Developing Others: provides feedback, coaching, and guidance to enhance others development
· Building Relationships: relates to people in an open, friendly, accepting manner
· Leveraging Diversity: creates a respectful and inclusive environment
· Results Orientation: demonstrates a strong drive to achieve meaningful results
· Adaptability: adapts appropriately to competing demands and shifting priorities
Preferred Skills & Experience:
· Bachelor's Degree in Business Administration or related field
· Three to five years progressively responsible store management experience in a retail environment